Saturday July 16 – Our biggest night and we felt it… almost 300 covers! The kitchen stood strong and there were no long tickets, a testament to how badass our culinary team is. The FOH made it through with teamwork and communication, and we learned a lot of good things about service and how to make it better the next time we seat 4 tables in the PDR.
The crowd was not as high energy, maybe because of Pitchfork music festival pulling away our rock n’ rollers. Great teamwork on both floors: as we started to cut towards the end of the night, everyone supported one another with closing duties.
Mood Scale: A table of 5 guests were very inquisitive about the sourcing of our food. They were armed with many questions, to the point of almost being critical. We got to talk to them about the corn masa from Masienda, well as the tomatoes from Mighty Vine. When I was bringing these guests a couple extra tortillas to finish their taco platters, I also brought ramekin of pico de gallo. It was one thing to answer their questions but when they added some of those ripe tomatoes in our salsa to their last tacos, the flavor alone lifted their mood scale to a 9 or 10!
Shout out: Thank you to Matt for all your table touches, and Nosheen who came over to help me reel in the awnings. Now that I am closing both restaurants, I see and appreciate our 900 team more than eva.
Tom Skilling says… tropical heat creeping closer.
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