ULC Logbook, Thursday, October 20th, 2022:
We started with 54 covers (the total does not include the Sherman Room party). Three parties cancelled, for a total loss of 8 covers. We were joined by the following walk-in parties: 3 at 5:20PM (apps and drinks only, in the Clubroom); 2 at 5:55PM; 3 at 6:05PM; 2 at 6:30PM; 3 at 7:10PM; 2 at 8:15PM (dinner in the Clubroom); 2 at 8:30PM (desserts only). We finished with 67 guests (the total does not include the Sherman Room party). Fun fact: according to OpenTable, the average covers for Thursday, calculated from the past four Thursdays, is 67.
There were two orders for takeout, both placed over the phone.
For BA’s, we were joined by: Edward W. (solo, tbl. 7); Patricia F. (solo, tbl. 14); Gene W. (party of 2, tbl. 16); Peter V., celebrating his 31st birthday (party of 8, tbl. 5); the K.’s, parents of D. from the ULC kitchen squad (party of 2, tbl. 4); Chrissy G. (party of 8, tbl. 30).
In the Sherman Room, we were joined by 20 guests from the Yale University libraries, hosted by Christina W.
The B.’s (party of 2, tbl. 4, served by A.) have been celebrating special occasions at the ULC for many years: tonight they joined us to celebrate Mrs. B.’s birthday. When first arrived, Jerry B. seemed a little turned around regarding how to use the pay station for parking on the side of Chapel Street opposite to the restaurant; later, Mr. B. reported the pay station would not accept his credit card. I made a handwritten sign, which Mr. B. taped to his windshield, with the words: “Please do not ticket: pay station is not accepting credit cards.” Hopefully, with a little luck coming from this windshield sign being issued at the homesite of the city’s first mayor, the B.’s dodged any penalty. After dinner, the B.’s were noticeably relaxed / happy compared to when they arrived, Mr. B. complimented A.’s service, and the birthday celebrant, Mrs. B., commented: “We had a wonderful time! Everything was delicious, and the only problem was that I ate too much.” Bravo to A., Chef G., R., C., Yale hopefully relaxing their parking enforcement due to a handwritten sign, and the entire team!
A walk-in party of 3 (tbl. 13, served by A.) said it was their first time in New Haven, and that they really enjoyed their dining experience at the ULC tonight. Bravo again to A., Chef, etc.!
The host of the Yale University Library party commented: “Absolutely lovely time tonight!” Bravo to C, Chef G., R. I., A., and the banquets team!
Messaged the FOH on 7Shifts:
“We are now offering the possibility for guests to buy e-gift cards (electronic gift cards). These can be purchased on the ULC’s website and are sent directly to the recipient’s email. Guests might print the email, or more likely, just show the e-gift card image directly on their phone. What you’ll be looking for would be the image attached to this message. The e-gift card shows the total balance from when the purchase was made (always double check the balance to determine if it has already been used; if yes, the balance will be less than what’s shown in the original image). The 11-digit number, located under the barcode, is important. That’s the number you will enter into Positouch using the payment button (bottom right of the screen). It is the same process used when the magnetic stripe of a physical gift card is not working, and you have to enter the number manually. Tips can be charged to the e-gift card using the same process as the physical gift card. Balances can be checked using the same Gift Card inquiry button.”
Also messaged the FOH on 7Shifts: “We have an update / reminder regarding the days for coffee and linen inventory and delivery: Linen inventory is due Tuesday nights (please bring to the front desk), for delivery on Thursdays. Coffee inventory is due Thursday nights (please bring to the front desk), for delivery on Fridays. When doing the inventory for coffee and linen, it’s important to always check the busser station on the second floor. Thank you for the continued diligence!”
Friday and Saturday: both days are forecast to be sunny, in the mid-60’s.
ULC Logbook, Friday, October 21st, 2022:
We started with 132 covers (the total does not include the party in the Ballroom.) Seven parties cancelled, for a total loss of 16 covers. There was a trifecta of shows occurring simultaneously in the Chapel Street Historic District: “Who’s Afraid of Virginia Wolf?” at the Yale Rep at 7:30PM; “My Fair Lady,” at the Shubert at 8PM; “Celebrating David Bowie,” at the College Street Music Hall at 8PM. We were joined by the following walk-in parties: 2 at 5:05PM; 3 at 5:15PM; 1 at 5:35PM (dinner at the bar); 4 at 6:25PM; 2 at 6:30PM; 1 at 7:15PM (bar); 2 at 8:05PM (desserts only, at the bar); 2 at 8:15PM (bar); 2 at 8:20PM (bar); 2 at 8:30PM (bar); 2 at 8:45PM (dinner in the Clubroom). We finished with 150 guests (the total does not include the party in the Ballroom).
There was one order for takeout, placed by web, for Yale’s honorable Professor B.
For BA’s, we were joined by: John L., season ticket holder at the Shubert for approx. six decades (party of 4, tbl. 3); Mary J. S. (party of 7, tbl. 30); Louise N., whose wedding will be at the ULC with 150 guests on November 19, 2022, for a 6-course wedding tasting (party of 4, tbl. 10); Stephen M. (party of 8, tbl. 5); Christopher F., celebrating 20th anniversary (party of 2, tbl. 11); Joshua C. (party of 5, tbl. 3); Mary B. (party of 2, tbl. 28); Robert K. (party of 5, tbl. 17); Ann, friend of Danny L., celebrating 33rd anniversary with her husband (party of 2, tbl. 7).
In the Ballroom, we were joined by 24 guests for the rehearsal dinner of Ben and Katrina.
A.’s first turn on table 2, a walk-in party of 2, had never had either creme brulee nor soufflee before in their lives, and after having it at the ULC, commented to CF: “We have to come back to have it again!” Bravo to A., Chef G., RT, CF, Chef J., Chef T., M., Turkish-American pastry intern, and the entire team!
Judy L. (party of 2, tbl. 9, served by R. I), after their dinner, commented to C.: “It was excellent!” and to me, “It was very enjoyable!” Bravo to R. I., Chef, and team!
J. did not work due to Covid related reasons.
While passing apps in the Ballroom, D. accidentally served lobster to a guest with a shellfish allergy: a friend of the guest brought some Benadryl to the restaurant for her.
M. and E. were each issued a final verbal warning due to not meeting the uniform standard: they were both wearing black jeans again. CF said that next time it happens they will be written up.
Sat.: mostly sunny; 67F. Temperatures in the sixties for the week ahead: the rain starts in the PM on Sunday (at approx. the same time my sister should be beginning to give me the business) and continues through Wednesday. Thank you for this time off with my family — I’m sorry for the timing and really appreciate it. See you soon!