Tom Skilling Forecast: Blustery and moderately colder as weather system exits Midwest.
Door: Despite the winter business level we saw good energy for both lunch and dinner, with the peaks bunched around the highest volume / largest web orders… we had one for $200 at both lunch and dinner. Excellent hosting by Nayeli and Felipe.
Service: Ismael made batches of Xoco and cider margaritas for the week ahead. Alejandra did a couple special cleaning projects for the team, including deep cleaning the agua fresca reachin refrigerator. Baker gets the MVP of the AM for helping with the photoshoot we had with Infatuation food blog during lunch. In the PM, Raven was very welcoming to guests from to-go, and took an order for a table of 6 at 31, who all appreciated her service on their way out. We had Guadalupe training on cash, and I quizzed her about the menu for a good while, she had great answers for my questions and also was willing to listen to my whole talk about the difference between the baja chicken and milanesa chicken tortas, and how best to describe those differences to a guest. Guadalupe is the MVP of the PM!
Mood Scale: Nayeli and Alejandra delivered an order for 60 (!!!) classic hot chocolates and accompanying churros in a cab last week. We had asked the guest to provide feedback about the experience and today received this note: “Thank you Arthur. The food and servers were great. We totally appreciate your ladies taking the time to transfer the hot chocolate into our thermals. Again the food was awesome. Thanks for your quick turnaround on such short notice.”