Bright Eyes / Open Heart

“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” For Maria, I have two pieces of advice on Xoco management. The first is to meditate on that Maya Angelou quote. The second may seem difficult or even downright impossible… Continue reading Bright Eyes / Open Heart


Frankfurt is a big airport, important hub for Lufthansa, where I connected from Chicago to Portugal. Frankfurt is also something like the Philadelphia airport of Europe, well run but perhaps lacking in design for its size, leading to some WTF headscratchaz. The upshot at Frankfurt: pretzels and hotdogs! The first WTF moment was in passport… Continue reading Frankfurt